Please Read Carefully
At the Glossary Salon, it is our desire to help you achieve your hair goals and to keep your hair healthy while we do so. We are here for you to find out your expectations and make a plan to get you those results.
Here are some things to consider when booking your hair color appointment:
- What are your short term and long term hair goals?
- What kind of color maintenance are you wanting (4-6 weeks, 6-8 weeks, 8+ weeks)?
- What is your budget?
- How much time do you have for an appointment?
- What is your color history? (We'll need to know about any color on your hair from the last 2 years).
- What is the current health of your hair?
Pre-booking your follow-up appointment will guarantee that your hair will look fresh all year round. As the demand grows for each of our stylists - booking in advance enables us to prioritize your maintenance care.
You may choose to book follow-up appointments 6-12 weeks apart. Your maintenance time may vary depending on which color package you choose. Shorter time between appointments means less regrowth and shorter sessions in the salon.
You can also schedule color glosses or toners between your full color sessions to keep your color looking fresh and bright.
Your stylist uses and recommends the best quality products for your hair to ensure better overall quality, health and color preservation. Likely, you'll want to purchase specialty shampoo, conditioner, home treatments, styling preps and finishing aids. These products are specially designed to protect your hair now that it's chemically treated. Protecting your hair is protecting your investment while preparing your hair for future treatment. We also sell professional quality hot tools for you to purchase if you desire.
What you can expect at your appointment
Thorough consultation takes place before the beginning of every service. Review each option with your stylist and create a plan together. Please let your stylist know of anything you've used on your hair over the last 18 months.
Because each color reservation can last several hours, complimentary refreshments are available. Feel free to bring snacks with you.
MAINTENANCE, RE-BOOKING + TAKE HOME PRODUCTS:
To make sure you have everything you need, your stylist will recommend products to you and schedule your next maintenance appointment.
At The Glossary Salon, we want every customer to feel welcomed and cared for. We vow to serve our customers with professionalism and respect.
Salon policies are set in place to maintain the professionalism of our environment and to ensure a quality experience for all in the salon.
Out of respect for others, please consider arranging outside childcare for the date of your hair appointment. We use sharp tools, hot irons, and chemicals while we work and we want to protect your children and ourselves. Crying, playing, and noisy video games may disturb others ability to enjoy their relaxing experience. If your child is watching videos or playing games, please provide them with headphones. <p>
Children receiving haircut services are welcome- however must be accompanied by a parent for the entire duration of the service.
Teenagers receiving services must be accompanied by a parent during the consultation and price quote.
Being on time:
As we are a business based on providing hourly services, please respect the time of others by showing up only 5-10 mins early.
We do our best to stay on schedule but please understand that some services run over. We give each client our best and we thank you for understanding.
If you are 15 or more minutes late for your appointment, it is at the discretion of the stylist to try to complete your appointment or to reschedule your services for a later date. Please call us if you are running significantly behind and we will do our very best to accommodate.
Understanding color lift
There are 10-12 natural levels of lift, 12 being lightest and 1 being black. To help you and your stylist consult we have provided a color matching chart below to help you measure your potential results.
Remember that to achieve the lighter blondes, it may take several appointments to get you there. Your stylist will help guide your hair journey so that it is something you feel confident in the whole way.
Even the "simplest" color may take several sessions to accomplish. Open communication and patience is essential to setting yourself up for success. Please feel free to reference this color guide when consulting with your colorist.
The graphic above shows the undertones revealed when color-treating hair. These tones are unavoidable but can be neutralized temporarily. To maintain neutral color, hair maintenance is required every 4-8 weeks.
One 3 hour session achieves 1-3 levels of lift. Any service exceeding 3 ½ hours is considered a color correction and will be priced accordingly.